Legal

Refund Policy

Last updated: 15 September 2026

We offer a 30-day money-back guarantee on the Library Pass. If you’re not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your order, or reply to your purchase confirmation email and we’ll help.

Paddle’s handling of refunds is described in Paddle’s Refund Policy.

When a refund is completed, access to the paid part of the Reading Room (Days 31–180) is revoked. The free parts of the site — episode guides, characters, themes, and Reading Room Days 1–30 — remain available to you.

This policy sits alongside our Terms & Conditions.